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Checkout Policy

Checkout Policy

Thank you for shopping with us! This Checkout Policy outlines important information and guidelines
regarding the checkout and payment process on our website. By completing a purchase, you agree to
the terms and conditions stated below.

Payment Methods

We accept the following payment methods:
- Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and
Discover.
- Debit Cards: We accept debit cards with the Visa or Mastercard logo.
- PayPal: You can securely pay using your PayPal account.


Security Measures


We take the security of your payment information seriously. To ensure your data is protected, we
implement industry-standard security measures, including:
- Secure Sockets Layer (SSL) encryption technology for secure transmission of your personal and
payment information.
- Compliance with Payment Card Industry Data Security Standards (PCI DSS).


Order Processing


Once you place an order, the following steps will occur:
1. Order Confirmation: You will receive an email confirming the details of your order, including the
items, quantities, and total cost.
2. Order Processing: Our team will process your order within 2-3 business days. This includes
verifying the availability of the products, preparing them for shipment, and conducting quality
checks.
3. Shipment Notification: Once your order is shipped, we will send you a notification email with the
tracking information.


Shipping and Delivery


We offer shipping services to PAN India. The following details apply to our shipping process:
- Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of
the package. The total shipping cost will be displayed during the checkout process.
- Estimated Delivery Time: The estimated delivery time varies depending on the shipping method
and your location. Please refer to our Shipping Information page for more details.
- International Shipping: We offer international shipping. However, please note that additional
customs duties, taxes, and fees may apply. It is the responsibility of the recipient to cover these
charges.


Returns and Refunds


We want you to be satisfied with your purchase. If you need to return or exchange a product, please
review the following guidelines:
- Eligible Return Period: You may initiate a return within 7 days of receiving your order.
- Return Conditions: Products must be unused, in their original packaging, and in the same condition
as when you received them.
- Restocking Fee: A restocking fee of 10% may apply for certain products. This fee will be deducted
from the refund amount.
- Refund Process: Refunds will be issued using the original payment method within 3-4 business
days after we receive the returned item.


Privacy Policy


To understand how we collect, store, and use your personal information, please refer to our Privacy
Policy.


Customer Support


For any questions, concerns, or assistance, please contact our customer support team:
- Email: furniture@decofur.com
- Phone: 9874710002
- Business Hours: Our customer support team is available 6 days a week, from 10am to 7pm. We
strive to respond to inquiries within 1 hour.