Product/Service Policy

Welcome to our website! This Product/Service Policy outlines important information and guidelines regarding the products or services offered on our platform. By purchasing or using our products or services, you agree to comply with the terms and conditions stated below.

 

Product/Service Descriptions

We strive to provide accurate and detailed descriptions of our products or services. However, please note that slight variations may occur, and the actual product/service may differ from the images or descriptions displayed on our website. If you have any questions or concerns about a specific product or service, please contact our customer support team for clarification before making a purchase.

 

Pricing and Availability

All prices displayed on our website are in INR and are subject to change without notice. We make every effort to ensure accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel orders or adjust prices accordingly.

Please note that product or service availability is subject to change. While we strive to keep our inventory up to date, there may be instances where certain items are temporarily out of stock. In such cases, we will notify you and provide options for a refund or replacement.

 

Order Placement and Confirmation

To place an order, follow the instructions on our website. After you submit your order, you will receive an order confirmation email with the details of your purchase, including the items, quantities, prices, and any applicable fees.

Please review your order confirmation carefully and contact us promptly if you notice any discrepancies. It is your responsibility to ensure the accuracy of the order details provided.

 

Shipping or Delivery Policies

For products that require shipping, please refer to our Shipping Information page for detailed information on shipping methods, estimated delivery times, shipping fees, and any restrictions on shipping to specific locations.

For services or digital products, delivery will be provided as specified in the service description or upon completion of the purchase process.

 

Warranty or Guarantee

Some of our products may come with warranties or guarantees. The specific terms and conditions of these warranties or guarantees will be provided with the product or service and may vary depending on the item. Please refer to the accompanying documentation for details on the warranty or guarantee coverage, duration, and any applicable conditions.

 

Product Returns or Refunds

We want you to be satisfied with your purchase. If you need to return a product or request a refund, please refer to our Returns and Refunds Policy for detailed instructions, eligibility criteria, and any applicable fees or restocking charges. Services or digital products may have specific refund policies outlined in their respective terms and conditions.

 

Product Safety and Compliance

We take product safety seriously and comply with applicable regulations and safety standards. However, it is important to use our products or services responsibly and in accordance with any provided instructions, warnings, or precautions. We shall not be liable for any damages or injuries resulting from improper use or negligence on the part of the user.

 

Limitations of Liability

While we strive to provide high-quality products and services, we cannot guarantee their suitability for your specific needs or purposes. We shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our products or services.

 

Contact Information

For any questions, concerns, or assistance related to our products or services, please contact our customer support team:

- Email: furniture@decofur.com
- Phone: 9874710002
- Business Hours: Our customer support team is available 6 days a week, from 10am to 7pm. We
strive to respond to inquiries within 1 hour.